Mercedes-Benz in the US has had to recall nearly 1.3 million cars due to unreliable in car emergency systems for a wide range of models made between 2016 and 2021 and this affects even the entry level A-Class up to the high end S-Class. The issue like most things, is software and Mercedes does have a Mercedes Me system for over the air updates and not every car is fitted with this.
The issue affects the eCall emergency calling and the bug would mean the car is unable to communicate to deliver the cars location to the eCall team, which can be a fatal issue if a crash has occurred.
Mercedes will start announcing the recall in on 6th April, some cars can be updated remotely over the air using Mercedes Me and some owners will have to book a visit to a Mercedes dealer.
