Ubiquiti this week has released a new major update for UniFi Talk, with version 1.18.2.
This update bring support for SMS, so users will be able to send and receive text messages with customers and contacts, useful for alerts and more. There is also support for failover, which will let you choose what happens to phone calls if something happens to the Talk application the UniFi OS Console where it is hosted or your internet connection goes offline. You can choose to redirect the cals to another number and it’ll even be able to notify you when this happens via Slack and or Microsoft Teams.
There are also some other changes, but these were the main headliners. You can find more information about this new update on the official community post, at community.ui.com.